Shipping policy

Shipping Policy

Last updated : November 2025

Order Processing

All orders are processed within 1-2 business days (excluding weekends & bank holidays) afternoon receiving your confirmation email. You will receive a other notification when your order is shipped.

If we experience a high volume of orders of carrier delays, shipments may take a little longer. We appreciate your patience and understanding.

Shipping rates & delivery estimates.

Shipping charges for your order will be calculated and displayed at checkout. 

Delivery times are estimated and many vary depending no location and carrier delays. 

STANDARD METHODS - EST DELIVERY TIME - SHIPPING COSTS

Standard shipping             - 2/5 days                     - as per checkout

International shipping       - 14/20 days                 - as per checkout

DOMESTIC SHIPPING

We do not shipping to P/0 BOXES or APO/FPO addresses at this time. 

INTERNATIONAL SHIPPING 

We offer international shipping to most of the countries worldwide. International customers are responsible for any customs duties, taxes or import fees that may apply.

ORDER TRACKING

Once your order has shipped, you should receive a confirmation email with a tracking number. Please allow up to 48 hrs for the tracking information to become available.

SHIPPING DELAYS 

We are not responsible for delays caused by shipping carriers, weather or customs. However, if your order seems delayed, please contact us via email and we will endeavour to help as much as possible.

LOST OR DAMAGED PACKAGES

If your order is lost or damaged in transit, please contact the courier company immediately. They are liable for any lost or damaged packages once they have left Star boutique limited .Please also email us with your order number and your tracking information and we will endeavour to work with the courier to resolve the issue.

CONTACT US

If you have any questions about our shipping policy, please contact us via starsonlineboutique@outlook.com